What information do I need to get a quote?
Please provide: label dimensions, quantity needed, material preference (if any), application surface, and any special requirements (waterproof, heat-resistant, etc.). Artwork files are helpful but not required for initial quoting.
What is your minimum order quantity (MOQ)?
Our standard MOQ is 10,000 labels. For digital printing, we can accommodate shorter runs starting from 500 pieces for prototyping and testing.
Do you ship internationally?
Yes, we ship to 30+ countries via DHL, FedEx, and sea freight. International orders typically arrive within 7-15 business days depending on destination and shipping method.
What are your payment terms?
Standard terms are 30% deposit with order confirmation, balance before shipment. For established accounts, we offer NET 30 terms. We accept T/T, L/C, and PayPal for smaller orders.
Can I visit your factory?
Absolutely! We welcome factory visits and audits. Contact us to schedule a tour of our production facility and quality lab. We can also arrange virtual tours via video call.